It's beneficial for departments that receive and send a lot of emails (e.g., customer support, school admissions offices, medical groups, sales teams) as it keeps those communications from getting stuck in one person's personal inbox and allows teammates to work together to make sure that every message is getting a prompt response. What is a shared mailbox?Ī shared mailbox is an email inbox that multiple users can access. To combat this, today’s most prevalent email solutions, Gmail and Outlook, have created tools to help tackle the obstacle of an unruly professional inbox: Google’s Collaborative Inbox and Microsoft Outlook’s Shared Mailbox. Without an email management system in place, it’s easy for messages to get lost, routed to the wrong person, or impair an employee’s ability to get their job done. While rapid correspondence might seem efficient, when used at scale, email can be just as wily as its analog counterpart, especially in places like schools or the workplace. No postage, no wait times - just direct communication. Orakel Support Services can help if you encounter difficulties or if you have any questions.Back in the 1990s when email jumped from mainly being used by academics and programmers to a tool used regularly by the general public, it seemed nothing short of a miracle.įor the first time, you could sit down and type your thoughts out and have them reach the recipient in a matter of seconds. The shared mailbox should appear in the list to the left of the Outlook window.
Highlight the account with access to the shared mailbox and press Change.In the Info tab press Account settings-> Account settings. Topic page about E-mail and calendar | Pages labeled with Outlook Windows 10 and Outlook 2016
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